Privacy Policy
This policy explains how Aethera.TV collects, uses, and protects information across our video platform, dashboards, and community features. We keep this page updated to reflect new tools or regulations.
Last updated: October 1, 2026
This policy explains how Aethera.TV collects, uses, and protects information across our video platform, dashboards, and community features. We keep this page updated to reflect new tools or regulations.
Last updated: October 1, 2026
When Stripe processes a paid Aethera plan or creator transaction, we share the account and transaction information needed to complete and manage it. This may include your email address, account and payment references, the selected product or plan, price, currency, and subscription, cancellation, refund, or dispute status. Stripe collects payment details and billing information through its payment or onboarding flow and may also collect device information and an IP address. Aethera does not store full payment-card numbers or card security codes.
Stripe acts as a data processor for some activities carried out on our behalf and as an independent data controller for other activities. These include identity and regulatory checks, fraud and financial-loss prevention, and developing and improving its services. Stripe may use machine learning to assess payment risk and provide risk information to businesses using its services. Its handling of this information, retention, international transfers, and available privacy choices are explained in Stripe's Privacy Policy and Stripe's Privacy Center.
If Link is offered and you choose to use it, Link handles saved payment details and related information under the Link Privacy Policy. Contact Aethera about information we hold using the contact details below. You can also use Stripe's Privacy Center or Link's privacy controls for information they hold in their own capacity, including applicable access, deletion, and objection requests.
Exchange version 2026-09-13.1 · Effective September 13, 2026
Exchange preserves the order or free claim, seller, beneficiary account, product and release, price and tax snapshot, access state, license and policy versions and hashes, AI disclosure snapshot, immediate-delivery consent, refund or dispute state, and necessary download or installation events. These records support delivery, prevent fraud, prove the terms presented, preserve acquired rights, and resolve support, refund, tax, security, and legal questions.
For an under-18 creator-membership beneficiary, the guardian flow also keeps the adult guardian's protected contact reference, name and relationship, beneficiary account, exact transaction fingerprint, one-time token hash, expiry and approval timestamps, accepted versions, and hashed IP and user-agent evidence. One-time Exchange purchases for buyers under 18 remain unavailable. Aethera does not store payment-card details in the guardian record or put private guardian information into ordinary logs or payment-provider metadata.
Transaction, license, consent, guardian, refund, fraud, and rights records follow the approved legal and transaction retention schedule and may remain during a chargeback, dispute, tax period, safety investigation, or legal hold. When deletion applies, Aethera deletes or de-identify data that is no longer required and preserve only the minimum pseudonymous evidence needed for those duties.
Version 2026-09-13.1 · Effective September 13, 2026
Aethera Verify uses Stripe Connect for creator identity, tax, payment, and payout setup. Sensitive legal identity documents and payout information are entered in a Stripe-provided secure flow and sent directly to Stripe. Aethera separately collects the protected seller-traceability fields required for a paid Exchange seller. Stripe acts as Aethera's connected-account and payment provider under Stripe's Privacy Policy.
Aethera does not store raw identity documents, selfies or biometric images, full Social Security or tax identification numbers, full dates of birth submitted to Stripe, full bank or routing numbers, payout-card credentials, beneficial-owner documents, or raw Stripe Account and webhook objects. Do not send those details to Aethera support.
Eligible raw analytics are retained for 30 days. Optional notification-delivery records and ephemeral audit records are retained for 90 days. Cleanup requires necessary rollups and excludes protected transaction, license, consent, tax, refund, dispute, fraud, security, and legal-hold evidence.
We use the limited records above to control creator-payment access, prevent account and payment abuse, keep purchases and account access in sync, process refunds and disputes, meet recordkeeping obligations, provide support, and show which policies were accepted. Financial references, agreement evidence, security records, seller-traceability evidence, and legally required records may remain after onboarding or account closure for the period required by law, payment disputes, fraud prevention, and the approved retention schedule. Seller-traceability records are retained for at least six months after the seller relationship ends, subject to longer lawful holds. Other creator compliance status is deleted or de-identified when it is no longer needed.
Use Settings or contact support@aethera.tv to request access, correction, export, deletion, or other privacy rights that apply to Aethera-held data. Requests about identity or bank information held by Stripe may also need to be made through Stripe. Raw identity documents and payout credentials stay private and Aethera Verify does not create a public identity badge or endorsement. A paid seller may still use a public creator name, but it cannot replace the legally required seller disclosure. Depending on the approved jurisdiction, that public disclosure can include the reviewed legal or trading name, geographic address, trade-register details, and a legally sufficient contact method. Exact telephone, email, and address-redaction rules must be approved before that jurisdiction is enabled.
We rely on your data to run the service safely and responsibly:
Creators can see aggregate audience analytics for their own videos. That includes region buckets when we have an edge country signal or a signed-in viewer country on file, age buckets for signed-in viewers with a date of birth on file, and gender buckets only for signed-in viewers who explicitly set the optional gender field.
These reports are aggregated. We do not expose a viewer-by-viewer list of demographic profile fields to creators, and the optional gender field is not displayed publicly on your account page.
We categorize cookies as essential (authentication, CSRF, fraud prevention) and optional (analytics, browser performance monitoring, and Meta, Reddit, and OpenAI advertising measurement). Essential cookies are required for the site to function; optional cookies and the Meta, Reddit, and OpenAI Pixels are only loaded after you click "Accept all" on the cookie banner. Privacy-minimized server crash and security diagnostics do not depend on optional browser cookies. If your browser sends a Global Privacy Control signal, Aethera treats it as a choice to use essential cookies only. You can revoke optional consent by clearing Aethera site data in your browser and refreshing.
After you accept optional cookies, Aethera may use the Meta Pixel, Reddit Pixel, OpenAI Ads Pixel, and their Conversions APIs to measure landing-page visits, account registrations, demo-assisted signups, and first VTT-world creation. This helps us understand campaign performance and avoid relying only on browser-side tracking.
For registration and first-world events, Aethera may send Meta a one-way hash of the account email and
internal account identifier, along with the request IP address, browser user agent, Meta browser and click
identifiers (_fbp, _fbc, and fbclid when present), the page URL,
event time, and a deduplication identifier. Aethera does not send Meta your password, date of birth,
country, gender setting, session token, campaign name, maps, tokens, chat, or other VTT content.
For completed registration events, Aethera may send Reddit a one-way hash of the canonicalized account
email and internal account identifier, along with the request IP address, browser user agent, Reddit
browser and click identifiers (_rdt_uuid and rdt_cid when present), the page
URL, event time, and a deduplication identifier. Aethera does not send Reddit your password, date of
birth, country, gender setting, session token, campaign name, maps, tokens, chat, or other VTT content.
OpenAI Ads receives consent-gated landing-page events through its browser Pixel. For completed
registration events, Aethera may also send OpenAI Ads a one-way hash of the normalized account email and
internal account identifier, along with the request IP address, browser user agent, OpenAI browser and
click identifiers (__obref and oppref when present), the page URL, event time,
and a deduplication identifier. Aethera does not send OpenAI Ads your password, date of birth, country,
gender setting, session token, campaign name, maps, tokens, chat, or other VTT content.
We do not sell personal data. We share limited information to deliver the platform, process payments, prevent fraud, meet legal obligations, and provide the optional services described in this policy:
Service providers handle information under their own published terms and Aethera's applicable agreements with them. As described in Payments and Stripe, a payment provider may also act as an independent data controller for its own lawful purposes.
Questions about privacy or data usage? Email support@aethera.tv or use the contact options on the Support page.